How do I do an offline update on my IRIS? (Mac)

Step 1. Download the firmware update file from here: 

https://1drv.ms/u/s!AgjlI99QmyED3CXU9-tZODr6uYbM?e=dLeq9F

Step 2. Make sure you have a MicroSD card available that is either already formatted to FAT32 format or that can be formatted to FAT32 format.

Step 3. Format your SD card to FAT32 using the "Disk Utility" app on your Mac

Step 4. Once reformatted, create a folder called dload on your MicroSD card

Step 5. Copy the downloaded firmware upgrade file to the dload folder (Do NOT unzip the file!)

Step 6. Insert the card into IRIS and power on. Navigate to Setting->System Update, click " Offline Update" ,  System will check and upgrade automatically. Make sure the battery of IRIS is more than 40% full or you can just leave USB power cable plugged during the upgrading..

Step 7. When the update is completed (about 5 minutes), system will restart automatically and you will have the latest version firmware in IRIS. Note:  Please DO NOT manually restart the device during updating.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us