PVR Help Center

Troubleshooting

  • Why are the videos only 2 minutes in length?
  • Why can't I find the PVR app (or Pornhub app) in my IRIS
  • Why do my VR videos only play in 2D theatre mode in IRIS?
  • What do I do if my IRIS screen suddenly goes dark and won't power on?
  • Where can I find the Binding Code
  • Why are videos jerky or video stops while audio continues?
  • What should I do when video screen split in 2 identical pictures or my eyes can't focus on the video?
  • My download speed is slow on my IRIS, what gives?
  • What should I do when the screen gets stuck or freezes
  • What should I do when the online update stalls
  • Why does IRIS screen always shut off (turns black)?
  • Why won't my IRIS connect to WiFi?
  • Why is the device not activated after I enter the binding code?
  • Why can't I receive the validation code?

Categories

  • Ordering
  • Shipping
  • Getting Started with the IRIS
  • Using the IRIS
  • Viewing videos on the IRIS
  • Troubleshooting
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