Troubleshooting

Why are the videos only 2 minutes in length?
Why can't I find the PVR app (or Pornhub app) in my IRIS
Why do my VR videos only play in 2D theatre mode in IRIS?
What do I do if my IRIS screen suddenly goes dark and won't power on?
Where can I find the Binding Code
Why are videos jerky or video stops while audio continues?
What should I do when video screen split in 2 identical pictures or my eyes can't focus on the video?
My download speed is slow on my IRIS, what gives?
What should I do when the screen gets stuck or freezes
What should I do when the online update stalls
Why does IRIS screen always shut off (turns black)?
Why won't my IRIS connect to WiFi?
Why is the device not activated after I enter the binding code?
Why can't I receive the validation code?

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