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Troubleshooting
- Why are the videos only 2 minutes in length?
- Why do my VR videos only play in 2D theatre mode in IRIS?
- Where can I find the Binding Code
- My download speed is slow on my IRIS, what gives?
- What do I do if my IRIS screen suddenly goes dark and won't power on?
- Why can't I find the PVR app (or Pornhub app) in my IRIS
- Why are videos jerky or video stops while audio continues?
- What should I do when video screen split in 2 identical pictures or my eyes can't focus on the video?
- What should I do when the screen gets stuck or freezes
- What should I do when the online update stalls
- Why does IRIS screen always shut off (turns black)?
- Why won't my IRIS connect to WiFi?
- Why is the device not activated after I enter the binding code?
- Why can't I receive the validation code?