Why won't my IRIS connect to WiFi?

There could be 2 reasons:

Reason 1: You have Not chosen the correct country when setting up the device

Solution:  Do a factory reset  (Settings-->  Advanced Settings-->  Factory reset) and rechoose the country where your device is located            

Reason 2: Wifi signal is not strong enough

Solution: Try a different wifi to connect

If neither works for you, please contact us via email.                                           

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